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What is identity verification and how does it work?
What is identity verification and how does it work?
Ann avatar
Written by Ann
Updated over a week ago

Identity verification is an important process that allows us to ensure that anyone who creates a Fin.do account is a real person and they are who they claim to be.

This is crucial in order to prevent fraud and unauthorized uses of our service, as well as to keep all our customers and your personal and financial data safe.

As a Fin.do user, you can start identity verification anytime, by submitting a few verification documents.

Here are the types of ID documentation we accept.

If you want to increase transfer limits in your account or make a transfer above your transaction limits, you will also be required to complete ID verification.

Here is how verification works.

Verification on the Fin.do website

If you are using the Fin.do website to transfer money online, go to your account and click on ‘ID Verification’.

Scan the QR code or click on the appropriate button to download the Fin.do app from your app store.

If you already have Fin.do installed, scanning the QR code will take you straight to the app.

ID verification in the Fin.do app

Open your Fin.do mobile application. From your account, select ‘ID Verification’ and follow the instructions on the screen.

You will be asked to enter some information and upload a photo of a valid ID document.

Verification can take up to 3 working days and you'll be notified once the ID process is completed.

Once verified, your increased sending limits will apply to money transfers from both the Fin.do website and the mobile app.

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