You may need to send us identity verification documentation whenever you make a transfer above your transaction limit, if you want to increase your card-sending limit, or if we detect any unusual activity on your account.
Types of ID that we accept are:
Passport
Driving License
ID Cards
Residency Cards
When creating your Fin.do account, it is important that you provide complete and accurate information, such as your name, address, and email address, so that we can easily contact you and verify your information.
The identity verification process involves:
Confirm your name and date of birth
Fill in your address and select the issuing country of your chosen ID
Scan the ID document of your choice
Take a selfie, so we can confirm it’s really you in your ID document
Please note that for the moment identity verification is only possible through the mobile app.